Okendo Help Center

Okendo Reviews

Collect and showcase high-impact social proof that builds trust and drives conversions.

Getting Started

Activating Your Okendo Plan

Importing Reviews Using the Okendo Import Template

Importing Q&A using the Okendo Import Template

Onboarding Guides - Start here to get Okendo set up_{3 articles}

Brand & design your customer touchpoints_{3 articles}

Optimize your reviews program_{3 articles}

Display Your Reviews on Your Site

Installing Okendo on Shopify Online Store 2.0

Setting up Okendo Reviews on Shopify Vintage Themes

Creating a Dedicated Reviews Page

Add A Reviews Carousel To Your Pages

Adding a Media Carousel to Your Store

Add a Media Grid to your Store

Add a Reviews Badge to your Store

Translate Okendo to another language

Enabling review translation for multiple languages

Collect Reviews Using Sequences

Creating and starting sequences

Sending a Review Request Email After a Order is Delivered

Creating a Product Blocklist for Review Request Emails

Collect Reviews in Shopify Customer Accounts

Collect Reviews using Shopify Customer Account Extensions

Design Your Reviews Displays

Widget Plus_{13 articles}

Customize the Review Process

Migrating to the Enhanced Review Capture Form_{1 article}

Styling the Enhanced Review Capture Form_{4 articles}

Testing the Review Process_{1 article}

Reviews AI Summaries

Getting Started with AI Summaries

Generating AI Summaries

AI Summaries Moderation

Adjusting AI Summaries Settings

Adding AI Summaries to a Page

Moderating Your Reviews

Getting Started With Review Moderation

Moderating Review Media & Profile Pictures

Reply To Your Customer Reviews

Moving Reviews to Another Product

Using the Review Timeline

How does review syncing between stores work?

Organize and manage reviews using tags

Use Shopify product tags to syndicate reviews

Attribute Inspiration_{6 articles}

Adding Questions & Answers to Your Store

Moderating & Responding to Questions

Email & Sequences

Emails_{3 articles}

Queue_{1 article}

History_{1 article}

Rewarding Reviews with Shopify Coupons

How To: Check if a Customer Received a Reward

Reporting & Analytics

Getting started with reporting

Defining Date Range and Grouping for Reports

Applying Filters to Reports

Saving and Downloading Reports

Standard Reporting_{5 articles}

Performance Dashboards_{3 articles}

Reviews: Metrics & Optimizations

Understanding Okendo Groups

Creating Groups

Assigning Products to a Group

Marketing Channels

Facebook_{3 articles}

Google_{6 articles}