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Creating Groups
Creating Groups

Create groups and set them up to display reviews from multiple products on your product pages

Norma Cooper avatar
Written by Norma Cooper
Updated over a week ago

Groups are a valuable feature for organizing and managing products in your store. For more information on their benefits, please refer to Introduction to Okendo Groups.

Types of Groups

Okendo allows you to create two types of groups:

  1. Manual Groups: These are created by manually selecting the products to include.

  2. Shopify Groups: These automatically sync products from an existing Shopify collection.

While Manual Groups offer more flexibility and are generally recommended, Shopify Groups can be convenient if you already have collections set up in Shopify.

Creating a Manual Group

To create a Manual Group:

  1. Navigate to the "New Group" page and select "Manual" as your group type.

  2. Enter a name for your group (this name is internal and not visible to shoppers).

  3. Choose the products to include in your group.

  4. Tick the "Automatically assign these products to display reviews from this group" button.

  5. Click the "Create Group" button.

Creating a Shopify Group

Note: Only create a Shopify Group if you have pre-existing collections in Shopify that you want to use.

To create a Shopify Group:

  1. Navigate to the "New Group" page and select "Shopify" as your group type.

  2. Choose the Shopify collection you want to sync products from.

  3. Tick the "Automatically assign these products to display reviews from this group" button.

  4. Click the "Create Group" button.

Group Details Page

After creating a group, you will be redirected to the Group Details page. Here you can:

  • View aggregated review, question, and media data for the group's products.

  • Edit group products or change the group name (for Manual Groups only).

Note: It may take a few minutes for new data to appear on this page after creating a group or modifying its products.

Grouping Bundle Products

For bundle products, it's possible to show individual product reviews on the bundle but not vice versa. To do this:

  1. Create a group as normal, but do not tick the "Automatically assign these products to display reviews from this group" button.
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  2. On the bundle product, select "product only".
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  3. Click the drop-down and select "Bundle" (or whatever the group name is) for that specific product.
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  4. Once selected, it will save automatically. Go back to the group and check that the setup is correct.

This allows you to have individual reviews for the products but grouped reviews on the bundle or kit.

Preview Your Product Pages

Once your groups are set up and assigned, visit your product pages. The Okendo Widget should now display grouped reviews for any product you’ve assigned.

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