Normally, Okendo sends a review request email to your customers asking for a review of the products they ordered. However, you may not want to ask for reviews for items, such as gift cards or samples, that a customer purchased.

By setting up a product blocklist, you can block selected products from being included in the review request email.

To create a product blocklist

  1. Open your Okendo app.

  2. Click Settings in the sidebar, and then click Mail.

  3. Click the +Add Products button in the Product Blocklist section.

  4. Select the checkbox next to the products that you want to add to the blocklist.

    Note: You can also type the product name in the search box to quickly find it in the list.

  5. Click Done to see the blocklist.

  6. Click Save.

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