Okendo

Everything you need to know to set up Okendo

Getting Started with Okendo

Activating Your Okendo Plan

Best practices and tips for importing reviews using the Okendo reviews import template

Importing Reviews Using the Okendo Import Template

Thank you for considering Okendo

Amanda Calderon

Jonathan Fulcher

Norma Cooper

Welcome to Okendo! Here's your guide to onboarding your Okendo account. 

Getting Started

A step-by-step guide to onboard your Okendo Essentials plan

Getting Started with Your Essentials Plan

A step-by-step guide to onboarding your Okendo account on the Growth plan

Getting Started with Your Growth Plan

A guide to setting up Okendo on the Power plan and above

Getting Started with Your Power Plan

Onboarding Guides - Start here to get Okendo set up

Learn more about the features required to collect and display reviews

Overview: Setting up Okendo to collect and display reviews

Set up the trigger that asks your customers to submit a review

Enable a Sequence to Request Reviews

1. Set up Okendo to collect and display reviews 

Overview: Designing & Branding Your Customer Touchpoints

Designing Your Reviews Widget with Widget Plus

Explore the components that make up the Response Form

Understanding the Response Form

Change the layout, colors, text, images and more in your emails

Customizing Your Emails

2. Brand & design your customer touchpoints

Incentivize and reward customer for leaving reviews

Getting Started With Coupons

Overview: Optimizing Your Reviews Program

An introduction to customer and product attributes in Okendo

Getting Started With Attributes

Quickly build your repository of reviews by performing a lookback

Performing a Lookback with Sequences

Matt Goodman

Stephen Dundas

3. Optimize your reviews program

Learning the Basics

4. Learning the Basics

okendo.io

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company

Tickets portal

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