Okendo

How to publish and reject reviews, or set up auto-approve to do it for you.

Getting Started With Review Moderation

Hide photos or videos attached to a review without rejecting the whole review

Moderating Review Media & Profile Pictures

Increase customer trust and engagement with personalized responses to reviews.

Reply to your customer reviews

Move a single review or all reviews from one product to another product

Moving Reviews to Another Product

See all of the events related to a review to help understand the reward and moderation processes.

Using the Review Timeline

Explains how Okendo Reviews mirrors reviews between identical products in different stores.

How does review syncing between stores work?

More efficiently manage and organize your reviews using Okendo.

Organize and manage reviews using tags

Use tags to identify products across multiple storefronts for review syndication

Use Shopify product tags to syndicate reviews

Ensure your moderation process complies with FTC regulations

FTC rules regarding reviews and testimonials

Make your video reviews more accessible and easier to moderate with automatic AI-powered transcriptions, inline subtitles, and image alt text descriptions.

Video Transcription & Accessibility for Reviews Media

Jonathan Fulcher

Simon Mainwaring

Amanda Calderon

Guides to help get the most out of our review moderation system

Moderating Your Reviews

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