Okendo

Publish, reject and reply to reviews from one place, or let Auto Publish do it for you.

Getting started with review moderation

Hide photos or videos attached to a review without rejecting the whole review

Moderating Review Media & Profile Pictures

Increase customer trust and engagement with personalized responses to reviews.

Reply to your customer reviews

Move a single review or all reviews from one product to another product

Moving Reviews to Another Product

See all of the events related to a review to help understand the reward and moderation processes.

Using the Review Timeline

Show the same reviews on every Shopify store that sells the same product, with replies and moderation kept in sync.

How does review syncing between stores work?

More efficiently manage and organize your reviews using Okendo.

Organize and manage reviews using tags

Use tags to identify products across multiple storefronts for review syndication

Use Shopify product tags to syndicate reviews

Ensure your moderation process complies with FTC regulations

FTC rules regarding reviews and testimonials

Make your video reviews more accessible and easier to moderate with automatic AI-powered transcriptions, inline subtitles, and image alt text descriptions.

Video transcription & accessibility for reviews media

Set rules so Okendo automatically publishes qualifying reviews, by star rating, verification status, media, and content, without manual moderation.

Auto-publishing your reviews

Jonathan Fulcher

Simon Mainwaring

Chris MaGill

Guides to help get the most out of our review moderation system

Moderating Your Reviews

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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