Okendo Help Center

Getting Started

Set up Okendo for the first time

2 articles in this collection
Written by Jonathan Fulcher

Review Moderation

Guides to help get the most out of our review moderation system

5 articles in this collection
Written by Stephen Dundas and Jonathan Fulcher

Email & Sequences

Make the most of our powerful email engine

7 articles in this collection
Written by Jonathan Fulcher, Stephen Dundas, and Norma Cooper

On-Site Displays

A range of beautiful, customisable widgets for showcasing reviews & UGC on-site

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9 articles in this collection
Written by Matthew Garven, Rachael Fulcher, Jonathan Fulcher and 2 others

Attributes

Learn how to use Okendo's powerful first-party customer data collection tool

7 articles in this collection
Written by Matt Goodman

Rewards

How to set up rewards and understand when and how they are issued

3 articles in this collection
Written by Stephen Dundas, Jonathan Fulcher, and Matt Goodman

Grouping

Group similar products together to show grouped reviews on-site

2 articles in this collection
Written by Rachael Fulcher

Marketing Channels

Leverage customer-generated content in Google, Facebook and Instagram.

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6 articles in this collection
Written by Scott Goodman, Jonathan Fulcher, Matthew Garven and 2 others

Integrations

Learn how to connect Okendo with a variety of other apps and services

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17 articles in this collection
Written by Michael Webster, Stephen Dundas, Rhys Kelly and 2 others

Settings

Configure Okendo to work best with your store. Change the look and feel of review displays, auto publish reviews, get notified of new reviews and more

6 articles in this collection
Written by Jonathan Fulcher and Rachael Fulcher

FAQ

Understand how to set up coupons or loyalty incentives for writing reviews and submitting user generated content

1 article in this collection
Written by Jonathan Fulcher