Okendo Help Center

Getting Started

Set up Okendo for the first time

5 articles in this collection
Written by Jonathan Fulcher and Amy Santos

Review Moderation

Guides to help get the most out of our review moderation system

5 articles in this collection
Written by Stephen Dundas and Jonathan Fulcher

Review Capture Styling

Use the Enhanced Review Capture Form to customize your review process and capture more reviews from customers

8 articles in this collection
Written by Amy Santos and Stephen Dundas

Email & Sequences

Make the most of our powerful email engine

7 articles in this collection
Written by Jonathan Fulcher, Stephen Dundas, and Amy Santos

On-Site Displays

A range of beautiful, customisable widgets for showcasing reviews & UGC on-site

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9 articles in this collection
Written by Matthew Garven, Rachael Fulcher, Jonathan Fulcher and 2 others

Attributes

Learn how to use Okendo's powerful first-party customer data collection tool

7 articles in this collection
Written by Matt Goodman

Rewards

How to set up rewards and understand when and how they are issued

3 articles in this collection
Written by Stephen Dundas, Jonathan Fulcher, and Matt Goodman

Reporting

Customize and generate reports to better understand the feedback from your customers

9 articles in this collection
Written by Amy Santos

Grouping

Group similar products together to show grouped reviews on-site

2 articles in this collection
Written by Rachael Fulcher

Marketing Channels

Leverage customer-generated content in Google, Facebook and Instagram.

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6 articles in this collection
Written by Matthew Garven, Amanda Calderon, Matt Goodman and 2 others

Integrations

Learn how to connect Okendo with a variety of other apps and services

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29 articles in this collection
Written by Jonathan Fulcher, Rhys Kelly, Amy Santos and 4 others

Settings

Configure Okendo to work best with your store. Change the look and feel of review displays, auto publish reviews, get notified of new reviews and more

6 articles in this collection
Written by Jonathan Fulcher and Rachael Fulcher

FAQ

Understand how to set up coupons or loyalty incentives for writing reviews and submitting user generated content

1 article in this collection
Written by Jonathan Fulcher