Reporting & Analytics
Customize and generate reports to better understand the feedback from your customers
Getting started with reportingTrack and measure your customers' feedback by running reports
Defining Date Range and Grouping for ReportsConfigure your report to show only the information you want to see within a specific time period
Applying Filters to ReportsChoose the data that you want to see on your report by adding filters
Saving and Downloading ReportsQuickly generate a report by saving it
Standard Reporting
Reports for understanding review performance
Analyze product performance in the Products tabTrack how individual products or groups of products are performing based on reviews and ratings.
RatingsDiscover if your products were well-received by customers
Track customer sentiment in reviews with the Sentiment tabMeasure how customers feel about your products by analyzing star ratings and review sentiment over time.
CouponsTrack how many coupons customers' redeemed
Analyze review collection performance in the Capture tabIncrease the impact of your review collection by understanding which channels drive the most reviews
Performance Dashboards
Measure ROI with Google Analytics to see how Okendo's reviews widget positively impact your store's performance
Getting started with Google Analytics performance dashboardsOkendo's integrated Google Analytics dashboard provides insights into key metrics directly from your Google Analytics properties.
Performance dashboard metrics and definitionsDefinitions of key reports and corresponding metrics for review performance tracking with Google Analytics.
Tracking widget on-screen timeHow to track widget on-screen time with Google Analytics 4
Track the performance of sequences in the Review Flow tabLevel up review capture by analysing how customers interact with each step of your review flow