Okendo

Amanda Calderon

Rowan Puckeridge

Tom Fulcher

Customize and generate reports to better understand the feedback from your customers

Reporting & Analytics

Okendo's integrated Google Analytics dashboard provides insights into key metrics directly from your Google Analytics properties.

Getting started with Google Analytics performance dashboards

Definitions of key reports and corresponding metrics for review performance tracking with Google Analytics.

Performance dashboard metrics and definitions

How to track widget on-screen time with Google Analytics 4

Tracking widget on-screen time

Level up review capture by analysing how customers interact with each step of your review flow

Track the performance of sequences in the Review Flow tab

Track and measure your customers' feedback by running reports

Getting started with Reviews Performance Reporting

Track how individual products or groups of products are performing based on reviews and ratings.

Analyze product performance in the Products tab

Measure how customers feel about your products by analyzing star ratings and review sentiment over time.

Track customer sentiment in reviews with the Sentiment tab

Increase the impact of your review collection by understanding which channels drive the most reviews

Analyze review collection performance in the Capture tab

Understand the cost of incentivising reviews with coupons

Track the impact of incentives in the Coupons tab

Measure ROI with Google Analytics to see how Okendo's reviews widget positively impact your store's performance

Performance Dashboards

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