Skip to main content

Getting started with Reviews Summaries

Give shoppers a quick read of what customers say about a product, with AI summaries built from your latest reviews.

Written by Simon Mainwaring

Overview

Shoppers decide faster when they can see what other customers think at a glance. Reviews Summaries turns a product's reviews, or an Okendo Group's, into a short snapshot that helps shoppers judge whether it's right for them.

A product or group needs at least 30 reviews for a summary. Okendo uses its most recent 100 reviews, so the summary reflects the product as it is now.

Reviews Summary shown above product reviews

Before you begin

🔔 Reviews Summaries is available on the Growth plan and above. View pricing.


Turn on summaries

Once enabled, summaries for all currently eligible products and groups will automatically start generating. This process may take up to 24 hours depending on the number of eligible products in the store.

Then set up your summaries:

Did this answer your question?