If your storefront is located in a region where English isn't the primary language, you can easily change the language settings in Okendo to better suit your needs. Here’s how you can change the language for Okendo widgets, emails, and the response form.
In this guide, you will learn about:
Localization settings
Your localization settings determine which language the system generated content of your widget, capture form and emails are shown to your customers.
You can find your localization settings by going to Settings > User.
❗️Changing the default language or setting the Shopify Markets override for Localization does not translate any custom content in your emails or product attributes.
Changing your default language
Choose Your Language:
Under the Localization section, select the language you’d like to use from the dropdown menu. This change will apply to Okendo widgets, emails, and the response form.
Save Your Settings:
Click Save to apply the changes.
🔔 Changes to emails and the response form will take effect immediately after saving. However, the widgets on your product pages may take up to an hour to reflect the new language.
Supported Languages
Okendo supports a variety of languages. Refer to the following table for the complete list of currently supported languages.
Language | Language code |
Chinese (Traditional) | zh-TW |
Czech | cs |
Danish | da |
Dutch | nl |
English | en |
French | fr |
German (Formal) | de |
German (Informal) | de |
Indonesian | id |
Italian | it |
Japanese | ja |
Korean | ko |
Polish | pl |
Portuguese | pt-PT |
Russian | ru |
Spanish | es |
Swedish | sv |
Thai | th |
Vietnamese | vi |
❗️At this time, Okendo is unable to support Right-to-left languages.
Examples
To give you an idea of how the translations will look, here are examples of applying French translations:
Reviews Widget
Review Capture Form
By following these steps, you can ensure that your Okendo integration is fully localized to provide a seamless and culturally appropriate experience for your customers.