Okendo

Amanda Calderon

Adarsh Subramaniam

Chris MaGill

A customer intelligence solution built specifically for ecommerce brands.

Okendo Surveys

First-ever continuous customer intelligence solution

Welcome to Okendo Surveys

Getting Started

Deliver the right questions, to the right person, at the right time!

Creating a Survey

Modifying a Survey

Archiving a Survey

Collect insights by building surveys

Understanding Survey Question Types

Conditionalizing Questions in a Survey

Configure questions in a survey

How to Send a Survey to Your Customers

Creating an On-Site Survey

Creating a Shareable Link Survey

Creating a Post-Checkout Survey

Creating a Post-Review Survey

Using Post-Checkout Surveys with Checkout Extensibility

Distribute your surveys

Send an Abandoned Cart Survey

Build surveys with templates

Viewing Survey Results & Responses

Measuring How Your Survey Performed

Exporting Survey Results & Responses

Using Okendo Surveys with Shopify Flow

View and analyze survey results

Styling Your Surveys

Customizing the Reward Coupon Email

Add a Progress Bar to a Survey

Style your survey and reward emails

Surveys: Increase Engagement Metrics

Optimizations

Creating segments in Attentive with Okendo Survey Data

Learn how to create segments using Okendo Surveys data.

Creating Segments in Klaviyo with Okendo Survey Data

Subscribe Users to a Klaviyo List from Surveys

This article will discuss how to send survey data to allow segmentation and targeting marketing campaigns in Braze.

Integrating Surveys with Braze

Surveys Integrations

okendo.io

Partners

Developers

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.