Okendo Connect

Okendo's customer intelligence solution built specifically for ecommerce brands

17 articles in this collection
Written by Amanda Calderon and Adarsh Subramaniam

Getting Started

Welcome to Okendo Connect

First-ever continuous customer intelligence solution

Written by Amanda Calderon
Updated over a week ago

Collect insights by building surveys

Creating a Survey

Deliver the right questions, to the right person, at the right time!

Written by Adarsh Subramaniam
Updated over a week ago

Modifying a Survey

Written by Amanda Calderon
Updated over a week ago

Archiving a Survey

Written by Amanda Calderon
Updated over a week ago

Configure questions in a survey

Understanding Survey Question Types

Written by Amanda Calderon
Updated over a week ago

Conditionalizing Questions in a Survey

Written by Amanda Calderon
Updated over a week ago

Distribute your surveys

How to Send a Survey to Your Customers

Written by Amanda Calderon
Updated over a week ago

Creating an On-Site Survey

Written by Amanda Calderon
Updated over a week ago

Creating a Shareable Link Survey

Written by Adarsh Subramaniam
Updated over a week ago

Creating a Post-Checkout Survey

Written by Adarsh Subramaniam
Updated over a week ago

Creating a Post-Review Survey

Written by Amanda Calderon
Updated over a week ago

Build surveys with templates

Send an Abandoned Cart Survey

Written by Amanda Calderon
Updated over a week ago

View and analyze survey results

Viewing Survey Results & Responses

Written by Amanda Calderon
Updated over a week ago

Measuring How Your Survey Performed

Written by Amanda Calderon
Updated over a week ago

Exporting Survey Results & Responses

Written by Amanda Calderon
Updated over a week ago

Style your survey and reward emails

Styling Your Surveys

Written by Amanda Calderon
Updated over a week ago

Customizing the Reward Coupon Email

Written by Amanda Calderon
Updated over a week ago