A shareable link gives you the flexibility to distribute your survey across email, SMS, and social media. After you create a survey, you can add it to the Shareable Link Channel to create a link to send to your customers or post on your social media channels.

You can also create two separate shareable links for a single survey to test which one works better. You can post the links to different channels (email, SMS, or social media) to see which one gets more responses.

In this article, you'll learn how to:

Before you begin

You'll need to create a survey before you can add it to any survey channels. Click here to learn more.

Create a shareable link survey

  1. Go to Connect > Channels > Shareable Link.

  2. Click the + Add Survey button.

  3. Select a survey in the Survey Questions drop-down list.

  4. Enter a Description.
    This internal-only name appears in the Survey List on the Shareable link page.

  5. Enter a Page Title.
    This name appears when you share this link on social media.

  6. Toggle on the Show logo on questions to display your brand's logo at the top of the survey. To learn how to add your logo, click here.

  7. Configure Rewards to incentivize your customer to complete this survey.

  8. Add an Intro page and configure how it will look.

  9. Set up your Outro Page.

  10. Click Add.

Copy the shareable link

After you complete the steps above, Okendo automatically takes you back to the Shareable Links page. In the URL field, click the link icon button to copy the new shareable link.

Preview your shareable link survey

You can preview how your survey will appear to your participants. In the preview window on the right-hand side of the page, you can click through each question and provide answers. Keep in mind that this is just a preview and we don't record your practice responses with the actual results of the survey.

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