Offering coupons to your customers are a great way to entice them to submit a review after they purchase your products and to motivate them to include photos and videos with their reviews.

Okendo includes these coupon types, for which you can customize the settings:

Okendo assigns a priority to each type of coupon, which allows you to reward customers based on what they include in their reviews (content only or content that includes a video or photo). If a customer qualifies for more than one coupon, they'll receive only the highest priority coupon.

For example, if you activate all coupon types and then a customer submits a review with a video and an image, they'll only receive a coupon code for the Submits a review and uploads video coupon type.

You can configure each coupon type to fit your desired criteria for customers earning a reward. Use the following links to learn more about configuring your coupons:

After you configure your coupons, a rewards banner will appear on the Response Form that shows your customer exactly what they can earn if they submit a review or more. You can also see a preview of the rewards banner by going to Reviews > Response Form. Click here to learn more about the Response Form.

Do you already use a loyalty and rewards app? Okendo supports several loyalty integrations so let us know so we can help you get set up and integrated! Also, you can go to Settings > Integrations > Loyalty to set up your integration.

Important Note: You can only utilize one reward within the Okendo app.

So, if you've chosen Coupons, you can no longer use Loyalty Points.
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