You can use the Reviews report to determine how many reviews customers submitted and what star rating they gave the review. From this information, you can derive how many positive reviews you received. You can also click a star rating button to show only the reviews corresponding to that star rating. For example, if you click on the 5-stars button, you'll see only 5-star reviews on the report.

To generate a Reviews report

  1. Navigate to the Reporting page in Okendo.

  2. Click the Reviews tab.

  3. Define the date range and grouping by options.

  4. Apply a filter to tailor the information that you see on the report.

  5. Click Generate.

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