The Mail report provides valuable insights into your review request emails. It tracks the number of emails sent to your customers, the open rates, and whether a review was submitted. This information helps you evaluate the effectiveness of your review request emails and determine if any changes made to these emails have led to an increase in the number of reviews or user-generated content (UGC) submitted by your customers.
Key Benefits:
Monitor the number of review request emails sent.
Track email open rates.
Analyze the correlation between email modifications and the submission of reviews or UGC.
By leveraging the data from the Mail report, you can fine-tune your email strategies to boost customer engagement and gather more reviews.
To generate a Mail report
Navigate to the Reporting page in Okendo.
Click the Mail tab.
Click Generate.
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