Okendo

The Mail report tracks the number of request review emails sent to your customers and if they opened the emails and submitted a review. You can use this information to identify if changes you made to a review request email increased the number of reviews or UGC submitted by your customers. 

Navigate to the Reporting page in Okendo.

<a href="https://app.intercom.com/a/apps/m4lfjsth/articles/articles/5678602/show" rel="nofollow noopener noreferrer" target="_blank">Define the date range and grouping by options</a>.

1. Navigate to the Reporting page in Okendo.
2. Click the Mail tab.
3. <a href="https://app.intercom.com/a/apps/m4lfjsth/articles/articles/5678602/show" rel="nofollow noopener noreferrer" target="_blank">Define the date range and grouping by options</a>.
4. Click Generate.

<a href="https://support.okendo.io/en/articles/5666352-generating-reports" rel="nofollow noopener noreferrer" target="_blank">Generating Reports</a>

<a href="https://support.okendo.io/en/articles/5678602-defining-date-range-and-grouping-for-reports" rel="nofollow noopener noreferrer" target="_blank">Defining Date Range and Grouping for Reports</a>

- <a href="https://support.okendo.io/en/articles/5666352-generating-reports" rel="nofollow noopener noreferrer" target="_blank">Generating Reports</a>
- <a href="https://support.okendo.io/en/articles/5678602-defining-date-range-and-grouping-for-reports" rel="nofollow noopener noreferrer" target="_blank">Defining Date Range and Grouping for Reports</a>

The Mail report measures the success of your email strategy for review submissions

Mail

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Track the progress of all tickets related to your company.

Tickets portal.

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To generate a Mail report

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