Customers can be reminded about expiring coupons via a Klaviyo flow.
Create a new flow with the trigger Created Okendo Review. It will not work with any other trigger.
Include the trigger filters Source = review-request-email and Coupon Code is set.
2. Insert an appropriate time delay and conditional split based on whether a customer has placed a recent order.
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3. Drag and drop an email into the flow. Finalise the design and include the following code in the email.
Coupon Code:
{{ event|lookup:'Coupon Code'|default:'' }}
Coupon Description (Optional):
{{ event|lookup:'Coupon Description'|default:'' }}
4. Make the email live.