Welcome to Okendo Connect!
Okendo Connect enables you to collect actionable data sourced directly from your customers about their experiences and preferences at critical moments throughout the buying journey.
Unlike traditional survey tools which are static and siloed, Connect collects continuous, “in-the-moment” insights from consumers at any stage of the online buying journey with precise, real-time audience targeting.
With powerful solutions for a range of specific use cases, Okendo Connect is the only tool brands need to integrate the voice of the customer into every important business decision.
Using Okendo Connect
Insights you'll gain
Enrich customer profiles with zero-party data including identity, demographic, preference, behavior, and intent.
Customer Experience Management
Measure brand loyalty and customer satisfaction with best-in-class frameworks such as NPS, CSAT, and CES.
Conversion Rate Optimization
Discover conversion drivers and blockers, measure their impact on buying behaviors and monitor the impact of CRO experiments and website changes.
Accurately measure marketing performance with ground-source attribution insights collected from new customers at the time of purchase.
Stay ahead of the game with the latest insights into market trends, consumer behaviors, and competitive landscapes.
Acquire qualified shoppers by converting consumer audiences from social media platforms into marketing contacts that you own with their consent.
Okendo Connect is fast to deploy and easy to operate.
You can easily implement insight collection programs that adhere to industry best practices and are seamlessly integrated into the customer experience without needing expert assistance.
To get started with Connect, follow these simple steps
Create a survey.
You can choose from one of our custom templates to get up and running quickly or build a new survey from scratch.
Distribute your new survey.
You can reach your customers wherever they are through various channels such as on-site, post-checkout, post-review, and shareable link.
Analyze your results.
You can leverage our pre-built reports and advanced data filtering to make sense of your survey results in seconds.