Overview
Put real customer voices in front of your Facebook audience. Connect your Facebook account to Okendo to share reviews to your Facebook Page and turn them into Facebook ads, so shoppers discover your brand through the reviews they trust most.
Before you begin
đ Creating Facebook ads from reviews is available on the Essentials plan and above. View pricing.
You'll need a personal Facebook account with access to the Facebook Page or ad account you want to use.
Connect your Facebook account
When you do something in Okendo that needs access to Facebook, Okendo asks you to log in with Facebook. You can also log in from Okendo Admin > Settings > Integrations.
Log in with a personal account that has access to the Facebook Page or ad account you want to use. The login applies only to your current browser, and other Okendo users in your organization can't see it.
Check permissions to share reviews to your Page
If the Facebook Page you want to share to doesn't appear, check that the account you logged in with can post to that Page. Your Page admin may need to do these steps.
In Meta Business Suite, click the settings icon to open Business settings.
Select your account from the People list.
Check that the Page appears in the Pages list on the right. If it doesn't, click Assign Assets, choose Pages, then select the Page.
Check permissions to create ads from reviews
To create ads, your account needs access to the ad account you want to use, as well as the Page.
Open Business settings in Meta Business Suite, as above.
Select your account from the People list.
Check that the ad account appears in the Ad accounts list on the right. If it doesn't, click Assign Assets, choose Ad accounts, then select the account.
Still having trouble? Contact Okendo Support.
Disconnect your Facebook account
To disconnect, or to log in with a different account, go to Okendo Admin > Settings > Integrations while logged in and click Log out of Facebook.
