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How to Use Okendo Flow Templates in Klaviyo

Adarsh Subramaniam avatar
Written by Adarsh Subramaniam
Updated today

You can utilize pre-built Okendo flows to send customer review requests and loyalty notifications in Klaviyo. These flows help you nurture subscribers and build customer loyalty with minimal setup.

In this article, you'll learn about:

Available Okendo templates

Nurture Subscribers (Reviews)

  • Okendo Review Request: Request product reviews after purchase.

  • Site Review Request: Request a site-wide review after a customer makes a purchase.

Build Customer Loyalty (Loyalty)

  • Welcome to Loyalty: Welcome new Loyalty program members.

  • Redeemed Reward: Notify customers when they redeem points for a reward.

  • Tier Change (Upgrade): Notify customers when they reach a higher VIP tier.

Setting up a flow based on a template

  1. Integrate Okendo with Klaviyo
    Connect Okendo and Klaviyo via OAuth. You can follow our integration guide here.

  2. Access Klaviyo’s Flow Library
    Login to Klaviyo and go to the Klaviyo Flow Library.

  3. Filter for Okendo
    In the Flow Library, use the filter to view flows available for Okendo.

  4. Select a Template
    Choose one of the Okendo Flow Templates that fits your use case.

  5. Customize Your Flow
    Once added, you can edit the flow and email content to match your brand’s voice and goals.

For additional information on creating flows, refer to Klaviyo's Help Center.

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