The Klaviyo integration enables Okendo to send event and profile data from across your entire store — including Reviews, Loyalty, Referrals, Quizzes, and Surveys — directly to Klaviyo. Once connected, you can trigger flows, build segments, and personalize email content using real customer behavior data. This article walks you through connecting the two platforms and points you to the right place to start using each product.
In this article, you will learn about:
Connect Okendo to Klaviyo
In your Okendo Admin, go to Settings > Integrations > Klaviyo.
Click Connect. A Klaviyo account selection window opens.
If you have multiple Klaviyo accounts, select the one you want to connect to Okendo.
Review the requested permissions, then click Allow.
You're done. The status in Okendo updates to Connected, and Okendo appears under your Klaviyo Integrations.
💡 If you don't see the Klaviyo account you expected, make sure you're logged in to the correct Klaviyo account in your browser before starting.
Understand what Okendo sends to Klaviyo
Once connected, Okendo automatically sends event and profile data to Klaviyo as your customers interact with your store. This includes review submissions, loyalty point activity, referral events, quiz completions, and survey responses.
For a full breakdown of the specific events and profile properties Okendo sends, see Okendo data sent to Klaviyo.
Use Klaviyo with Okendo products
Each Okendo product sends its own set of events and profile data to Klaviyo. Use the sections below to jump into the workflow that's most relevant to you.
Reviews
Send automated review request emails through Klaviyo, or pull review content directly into your email templates to add social proof to your campaigns and flows.
Loyalty
Use Klaviyo flows and segments to reward loyal customers, re-engage points holders, and drive repeat purchases with loyalty-aware messaging.
Referrals
Trigger Klaviyo email flows when customers generate or redeem a referral, so you can automate your referral program outreach without manual work.
Quizzes
Send personalized product recommendation emails based on quiz results, and subscribe quiz respondents to targeted Klaviyo lists.
Surveys
Build Klaviyo segments based on survey responses to deliver more relevant follow-up content, or subscribe respondents to specific lists based on their answers.
FAQs
Can I connect more than one Klaviyo account to Okendo?
No. Okendo supports one Klaviyo account per store. If you need to switch accounts, disconnect the existing integration from Settings > Integrations > Klaviyo and reconnect with the new account.
Will disconnecting Klaviyo delete my existing flows or segments?
No. Disconnecting Okendo from Klaviyo stops new data from being sent, but your existing Klaviyo flows, segments, and historical event data are not deleted.
How long does it take for Okendo events to appear in Klaviyo after connecting?
Events appear in Klaviyo in real time as customers trigger them. If you don't see any events, check that the integration status shows Connected in Okendo and that your store has had customer activity since connecting.