The integration between Okendo and the Shop App enables two-way syndication of product reviews between the two platforms. When enabled reviews will automatically display across both platforms, helping you get the most out of the reviews you've collected.
Sync Reviews with the Shop App
Once enabled all product reviews will be pushed to the Shop App automatically, excluding any reviews that have been imported into Okendo. See here for details about which reviews will be showcased in the Shop App.
To enable; go to Settings -> Integration Settings -> Shop App -> Sync Reviews from Okendo to Shop App
Click Save.
Sync Shop Reviews into Okendo
Pulling reviews from the Shop App into Okendo allows you to display the reviews across all of your Okendo Review displays.
To enable; go to Settings -> Integration Settings -> Shop App -> Sync Reviews from Shop App to Okendo
Click Save.
After enabling this setting any new reviews captured within the Shop App will immediately sync across to Okendo. All pre-existing reviews within the Shop App will also be synced over to Okendo, though this process may take up to 24 hours.
Reviews collected in the Shop App that are synced to Okendo cannot be modified within the Okendo admin, any actions or modifications to these review should be done via the Shop App admin by clicking "View in Shop" on the reviews detail page
