Your primary collection method will be to configure the Post-Review page to include the Site Review module.
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This module displays to customers after they submit their product reviews and will prompt them to rate their broader experience of your store.

This approach makes capturing site reviews a breeze since a customer is already highly engaged in the review process.

If you are migrating from a competitor or have previous site reviews, Okendo is capable of importing them.
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When importing site reviews, the Okendo Import template can be used. In the productId column, use “site_review”. Upload this CSV file into Okendo under Settings -> Import/Export -> Import

If you plan to use Okendo collected Site Reviews as Seller Ratings and to connect these with Google please refer to our article: Connecting & Displaying Google Seller Ratings to learn about plan requirements and Google regulations