Okendo

When you integrate Gorgias with Okendo, you automatically have access to the Okendo sidebar widget, which displays a variety of insightful information related to the ticket itself and the customer who submitted the review. You may find this information helpful when determining the best way to respond to a ticket. 

You can use the Okendo sidebar widget to:

View the last 5 reviews submitted by a customer

See aggregate customer data, such as their average review rating, sentiment, recent Q&amp;A.

See a quick summary of the ticket, including rating and sentiment 

Read any replies sent to the customer <br>

- View the last 5 reviews submitted by a customer
- See aggregate customer data, such as their average review rating, sentiment, recent Q&amp;A.
- See a quick summary of the ticket, including rating and sentiment 
- Read any replies sent to the customer <br>

<a href="http://support.okendo.io/en/articles/1696359-integrating-gorgias-with-okendo" target="_blank">Integrating Gorgias with Okendo</a>

<a href="http://support.okendo.io/en/articles/5902464-moderating-okendo-reviews-in-gorgias" target="_blank">Moderating Okendo Reviews in Gorgias</a>

- <a href="http://support.okendo.io/en/articles/1696359-integrating-gorgias-with-okendo" target="_blank">Integrating Gorgias with Okendo</a>
- <a href="http://support.okendo.io/en/articles/5902464-moderating-okendo-reviews-in-gorgias" target="_blank">Moderating Okendo Reviews in Gorgias</a>

Use the sidebar widget to quickly summarize the actions taken on a ticket

Setting up the Okendo Sidebar Widget in Gorgias

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