This integration enables brands to let customers apply Okendo-generated discount codes to new and recurring subscriptions powered by Recharge.
❗ Requirements and Limitations
This integration does not support legacy Recharge checkout.
You must first enable subscription discounts on your account to use the Recharge integration. Follow this guide to enable subscription discounts for use in Rewards.
Okendo leverages Shopify's discount mechanism behind the scenes to power the experience, implying that all of Shopify's rules and restrictions around discount codes apply as they are.
Recharge does not support restricting coupons to variants, therefore Free Product type rewards are not able to be redeemed in Recharge's Customer Portal.
In this article, you'll learn about:
Authorizing Okendo to access Recharge
Before customers can apply discounts via Recharge's customer portal, Okendo generated discount codes must be synced to Recharge. For Okendo to sync discounts to Recharge, a few authorization settings are required. Follow the steps below to authorize Okendo.
Step 1: Recharge configuration
Open the Recharge application and navigate to Apps -> API Tokens.
Click on "Create an API Token"
Enter a Token nickname and Contact Email
Enable "Read and Write" scope against the Discounts permission
Click "Save" at the bottom of the page
Once saved, you should see a token record as shown below. Copy the value under API key.
Step 2: Okendo configuration
Open Okendo and navigate to Settings > Integrations > Subscriptions > Recharge
Paste the API key copied from Recharge into Okendo and click "Save".
Establishing the connection will automatically sync all Okendo discount codes generated from that point onwards into Recharge, implying that customers can apply discount codes via Recharge's customer portal.
Tracking discounts in Shopify and Recharge
Once the integration is set up, discount codes can be tracked via Shopify and Recharge.
🔔 All Okendo generated discounts are prefixed with "OKR".
❗️Please note that discount statuses within Shopify and Recharge do not always match due to different functionality in each system
❗️If you're using multi-currency, you may encounter issues when applying fixed amount discount codes to recurring orders. Please refer to this article for more information