At a minimum, you must set up the following features to start collecting and displaying your reviews.

1. Reviews Widget

Your reviews. Your way.

Okendo's Reviews Widget lets you showcase your reviews in a variety of highly customizable layouts and allows your customers to find exactly what they're looking for on your product's details page. At its most basic, default design, the Reviews Widget shows the star rating, review content, product attributes, customer information, and any submitted UGC.

You need to add Okendo's Reviews Widget to your Shopify theme to display your collected reviews on your products' details pages:

  • Vintage theme: Click here to learn more.

  • Online Store 2.0 theme: Click here to learn more.

2. Sequences

A sequence triggers the message (or messages) that your customers receive asking them to submit a review, but only when their order meets the eligibility criteria that you set for the sequence.

You must enable a sequence to collect reviews. You can choose to enable a sequence that sends out a single request for reviews or a sequence that also sends out reminders for a review and UGC.

Go to Okendo > Mail > Sequences to create and start a sequence from one of the templates provided. Click here to learn more.

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