Connect AfterShip to Okendo so your review requests go out based on when an order is actually delivered. Once connected, set the wait block in your sequences to use the Start wait after delivery option.
✅ Before you begin
The AfterShip integration is available on the Power plan and above.
You'll need access to your AfterShip admin to create an API key and add a webhook.
Connect Okendo to AfterShip
In your AfterShip admin, copy your API key from Settings and your Webhook Secret from Notifications > Webhooks. We recommend creating a new API key just for Okendo.
In Okendo, go to Okendo Admin > Settings > Mail & SMS > Integrations.
Open the AfterShip section and paste your API key and Webhook Secret into their fields.
Click Save.
Copy the generated Webhook URL.
In AfterShip, go to Notifications, select Add webhook URL, paste the URL and click Save.
Your integration is now set up. Okendo receives delivery updates from AfterShip and sends emails in line with your sequence settings.