Property

Variable

Description

Review Title

{{trigger.reviewTitle}}

The title of the review.

Review Rating

{{trigger.rating}}

Numeric rating from 1 to 5.

Review Body

{{trigger.reviewBody}}

The content of the review.

Date Created

{{trigger.dateCreated}}

The date and time (ISO 8601 in UTC format) when the review was submitted.

Reviewer Display Name

{{trigger.reviewerDisplayName}}

Display name (first name and initial of surname) of the reviewer.

Reviewer Avatar URL

{{trigger.reviewerAvatarUrl}}

URL of the reviewer's avatar image.

Email

{{trigger.email}}

The reviewer's email address.

Verified Status

{{trigger.verifiedStatus}}

Verification status of the reviewer. Value will be one of verified-buyer, verified-reviewer, or an empty string if not verified. Reviews submitted through the test capture form will not be verified.

Reviewer Country Code

{{trigger.reviewerCountryCode}}

The country attribute of the reviewer (e.g. AU for Australia). Requires the country attribute to be configured.

Image Count

{{trigger.imageCount}}

The total number of images uploaded with the review.

Video Count

{{trigger.videoCount}}

The total number of videos uploaded with the review.

Sentiment

{{trigger.sentiment}}

The sentiment of the review. Value will be one of positive, negative, neutral, or mixed.

Achieved Reward

{{trigger.achievedReward}}

The type of reward awarded to the reviewer. Value will be one of coupon or loyalty. A reward must be configured and the customer must be eligible.

Approve Review Link

{{trigger.approveReviewLink}}

The link to approve the review in the Okendo admin. Requires the Okendo app and an active logged-in session.

Reject Review Link

{{trigger.rejectReviewLink}}

The link to reject the review in the Okendo admin. Requires the Okendo app and an active logged-in session.

Source

{{trigger.source}}

How the review was submitted. Value will be one of write-review-button, review-request-email, or admin-test-capture. Imported reviews are not supported.

Product

{{product.title}}

The product that was reviewed.