This feature is available on the

These instructions assume you already have the Okendo Reviews app installed and have completed the basic install instructions. If you haven't, please follow that guide before proceeding.

Questions and Answers are a great way to let shoppers see questions and answers from past shoppers and ask their own if they need. This can build trust during the purchase process and lead to a higher conversion rate.

Our Q&A widget can be set up in two ways: combined with the reviews widget or standalone.

Combined

Step 1: Modify The Product Reviews Widget Snippet

In the Snippets folder, find the file called okendo-reviews-widget.liquid. Assuming the file has not been modified since you followed the basic install instructions, replace the contents of it with the following:

<div class="okeReviews-widget-holder" data-oke-reviews-widget-holder data-oke-reviews-product-id="shopify-{{ product.id }}">
  <div data-oke-reviews-nav-bar></div>
  <div data-oke-reviews-widget>{{ product.metafields.okendo.ProductReviewsWidgetSnippet }}</div>
  <div data-oke-reviews-qanda></div>
</div>

Now, wherever the reviews widget was shown it will instead be a combined reviews and Q&A widget.

Standalone

Step 1: Create The Q&A Widget Snippet

Create a file in the "Snippets" folder called okendo-qanda-widget.liquid and paste in the following code:

<div data-oke-reviews-qanda data-oke-reviews-product-id="shopify-{{ product.id }}"></div>

Step 2: Include The Q&A Widget Where You Want It

Use theme tags to place the Q&A widget where you want it to appear. Add the following code: {% render 'okendo-qanda-widget', product: product %} to the spot(s) in your theme where you'd like the Q&A widget to appear.


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