When you add a customer to a cart in Shopify POS, the Okendo Loyalty tile now shows their loyalty tier right away, so you can see it at a glance without opening their full profile.
In this article, you will learn about;
What you'll see on the tile
Once you add a customer with an active loyalty membership to the cart, the Okendo Loyalty tile displays:
Their current tier name (e.g. Member, Silver, Gold)
A badge showing how many rewards they currently have available to redeem
Selecting the tile still opens the customer's full loyalty profile, where you can see their points balance and redeem coupons or store credit as usual.
Why this is useful
You can now tell at a glance:
What tier a customer is on, so you can identify the perks they're entitled to (e.g. a free sample or exclusive reward)
Whether a customer has rewards ready to redeem, without digging into their profile first
Whether a new customer still needs to be enrolled and issued their sign-up gift
This is especially useful during busy periods, when you need to move through checkout quickly.
Availability
💡 This is live automatically if you're using Okendo Loyalty with Shopify POS — there's no setup required.
For the full walkthrough of enrolling members, redeeming coupons, and using store credit in Shopify POS, see Integrating Loyalty with Shopify POS.