Alt text (alternative text) provides a written description of an image so it can be understood by screen readers and indexed by search engines. Okendo’s Alt-Tagging AI automatically generates alt text for customer uploaded images in your Reviews widgets.
This improves accessibility and SEO with no manual work required. By using Alt-Tagging AI, your store becomes more inclusive and compliant with accessibility standards like WCAG and ADA, while also benefiting from better SEO performance.
In this article, you will learn about:
How Alt-Tagging AI works
The key benefits
Availability and requirements
Frequently asked questions (FAQ)
How Alt-Tagging AI works
When a customer uploads an image with their review, Okendo’s AI generates a short, descriptive alt tag.
The alt tag is then automatically embedded in the HTML of the image on the review widget.
Screen readers can use this alt text to describe the image to visually impaired shoppers.
Search engines use the alt text to better understand and rank your pages.
Key benefits
Improves accessibility: Helps improve your stores compliance requirements (WCAG/ADA).
Enhances SEO: Makes image content easier for search engines to index and rank.
No effort required: Runs automatically without any configuration needed.
Availability
Alt-Tagging AI is available to all merchants on any Okendo Review plan using Widget Plus.
It is automatically applied to all customer uploaded images from July 2025 onwards, within the Review widget.
Frequently Asked Questions (FAQ)
What is Alt-Tagging AI?
What is Alt-Tagging AI?
Alt-Tagging AI automatically creates alt text descriptions for review images using artificial intelligence. This improves accessibility and SEO without any manual input.
Why is alt text important
Why is alt text important
Alt text enables screen readers to describe images for visually impaired users. It also helps search engines understand the content of your images, improving your visibility in search results.
Do I need to enable Alt-Tagging AI?
Do I need to enable Alt-Tagging AI?
No, it’s completely automated. If you’re on any Okendo Review Plan and using Widget Plus, Alt-Tagging AI is already active.
Can I customize the alt tags?
Can I customize the alt tags?
Not at this time. Alt tags are fully automated and cannot be manually edited.
Which widgets are supported?
Which widgets are supported?
Alt-Tagging AI applies to Widget Plus Okendo Review users that allow customers to upload images. Please note alt-tags are applied to all images uploaded from July 2025 onwards.
Is this feature compliant with accessibility laws?
Is this feature compliant with accessibility laws?
Alt-Tagging AI helps you move toward compliance with accessibility standards like WCAG and ADA. However, full compliance depends on other areas of your site as well.
How much does it cost?
How much does it cost?
Alt-Tagging AI is included at no additional cost on all Okendo Review Plans.
Where can I view the generated alt text?
Where can I view the generated alt text?
The alt text is embedded within the widget’s HTML, but it is not currently visible or editable in your Okendo admin. To view the alt-text you can navigate to your store-front and find an image in the reviews section of your product display page.
Mozilla:
Open your Storefront.
Navigate to a Product Display Page.
Find an image uploaded from a shopper on your Reviews widget.
Right click on the image and select Inspect Accessibility Properties.
Chrome:
Open your Storefront.
Navigate to a Product Display Page.
Find an image uploaded from a shopper on your Reviews widget.
Right click on the image and select Inspect.