Email Styling Settings

Learn about our options for customising your Okendo email templates

Rachael Fulcher avatar
Written by Rachael Fulcher
Updated over a week ago

To customise your Okendo emails, navigate to Settings > Mail > Styling in the Okendo Admin.

Here you'll find options for customising many aspects of your email templates, including:

[1] - Uploading a custom header image or logo to appear at the top of your emails
[2] - Removing the Okendo branding from the email footer
[3] - Changing the font family (select from any Google Font)
[4-10] -  Changing various colours in the email, including text, button, background and
star colours

Note: All Okendo users are able to change their email header image. The more advanced settings are only available to Power plan users.

These settings will be applied across all default Okendo email templates, including review request emails, review reminder emails, coupon rewards and answered question notifications. See the screenshots below to see how the settings match up to the email templates themselves.

Note: If you are using a custom email template, or are using an integration to send your emails, these settings may have no effect. In this case, please contact support to arrange alterations to your custom template/s.

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