When a customer completes a quiz and adds a recommended product to their cart, Okendo automatically updates the cart icon and opens the cart drawer for supported Shopify themes.
However, if your store uses a theme that is not fully supported or uses additional cart plugins or custom cart integrations, development assistance may need to make a few updates to ensure the cart updates as expected.
When are additional updates needed?
You might need some development help if:
The cart icon isn’t updating after a customer clicks “Add to Cart”
The cart drawer doesn’t open
How to fix update issues
We trigger a custom event whenever a product is added to the cart from the quiz results page. Developers can use this event to update the cart UI or open the cart drawer, depending on your setup.
👉 For developer instructions and sample code, refer to our technical guide here:
Installing Quizzes with Custom Carts – Okendo Developer Docs
If you are are looking to hook up your own "add to cart" functions you should also toggle off the Automatically Refresh Cart setting under Configure > Recommendations Page. This setting allows Okendo to replace cart-related sections like the cart drawer and cart icon so they refresh correctly when a product is added to cart. However, if you are using an unsupported theme, cart customizations or third-party plugins, this behavior can cause issues with your set up.
Contact our support team if you need further assistance in implementing any of the required changes.