This article applies to stores using Google Analytics 4 (GA4).
If you are using Universal Analytics please view our Google Analytics - Pre-Built Report Instructions here.
ℹ️ Before you will be able to collect data for your GA4 Report, you will have to create a custom audience in your GA4 dashboard. These steps should be completed as early as possible, as data will only be captured for the Okendo GA4 Report after these steps are completed.
Login to your GA4 Dashboard.
Select Configure from the left-hand navigation menu.
Select Custom definitions > Create custom dimensions.
Create a new custom dimension with the following parameters:
Dimension name: Event category
Scope: Event
Description: Event category
Event parameter: event_category
Click Save.
Create another custom dimension with the following parameters:
Dimension name: Event type
Scope: Event
Description: The event type.
Event parameter: event_type
Click Save.
Select Audiences > New audience > Create a custom audience.
Create a new audience with the following parameters:
Name: Okendo Users
Description: Users who interact with Okendo widgets.
Conditions:
Event category exactly matches (=) Okendo
AND
Event type exactly matches (=) interaction
Condition scoping: Within the same session.
Membership duration: 7 days
Click Save.
Generating the Pre-built Report
Click on the link below to open the pre-built report:
